Production time
Production time
The standard production time for wooden tools is 10-14 working days. All our tools are made of an array of noble ash, which is pre-harvested and dried. When your order gets to work, the tool is made from scratch. We try to keep a stock of blanks in order to shorten the time and send you the selected tool as soon as possible, but wood is a living material, so we always keep the client informed about the nuances of production and changes in deadlines.
Carnices are difficult and expensive to manufacture, so the production time is about 45 working days.
Deadlines may increase during the high demand season, we will always warn you and offer options if you need the tool by a certain date.

Payment and delivery
You can pay for the instrument in full using the payment form on our website. Delivery is already included in the price of the product. We ship tools all over the world by trusted shipping services. The delivery time is 2-3 weeks. We pack your instrument very securely so that it reaches you in value and safety. Leave your contact details when paying for the order, we will contact you to clarify the address and additional information. Or write to us before placing an order, we will specify the delivery time and indicate the production time of your product. We have been working all over the world for a long time, and our musical instruments delight their owners in different parts of the world!Customization and pickup are added to the shopping cart separately. You can send us your wishes on the picture, the place of application, and the color of the tool via WhatsApp to the specified contacts.

Tool care
Соблюдайте рекомендации и ваш инструмент прослужит вам долгие годы!
  • Do not expose to direct sunlight and temperature and humidity fluctuations. When traveling, keep the tool in a waterproof case, which comes as a gift.
  • Check the instrument settings before starting the game. We register the appropriate system in the product card.
  • Do not forget to use rosin. It is applied to both the strings and the horsehair of the bow. During the first period of operation of the tool, this will need to be done more often.
  • We are always ready to answer questions about the operation of the tool. Please contact us!
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